Speak Directly to the Architects
Behind the Cloud.
Whether you need a cloud migration, architecture for your next big launch, or help with a production incident — connect directly with the people behind your infrastructure.
Dedicated Specialized Pods
Choose the right team for your project.
A direct route to the expertise you need.
Enterprise & Multi-Cluster Sales
Custom bare-metal deployments, dedicated compute, and bespoke infrastructure for your next stage of growth.
Plan your architecturePOD 02 · PRIORITY NOCIncident & Command NOC
Get help with production incidents, network routing, performance bottlenecks, and infrastructure troubleshooting.
Talk to technical supportPOD 03 · LIFT & SHIFTZero-Downtime Concierge
Move your websites, databases, and applications with a migration plan built around your business.
Plan your migrationPOD 04 · COMPLIANCESecurity & Legal Desk
Discuss data protection, security requirements, compliance documentation, and private infrastructure.
Discuss your requirementsArchitectural Scoping & Dispatch
Tell us what you are building. We will help you find the right path forward.
A Global Home for Your Infrastructure
Frankfurt
- Campus:
- Equinix FR5
- Transit:
- 0.4ms DE-CIX
- Region:
- Europe
Ashburn, VA
- Campus:
- US East
- Transit:
- 1.2ms NY metro
- Region:
- North America
Singapore
- Campus:
- Equinix SG1
- Transit:
- 0.9ms SGIX
- Region:
- Asia Pacific
London
- Campus:
- Telehouse North
- Transit:
- 0.5ms LINX
- Region:
- Europe
Frequently Answered Queries
How quickly will an engineer respond to my enterprise inquiry?
Share your requirements with our team using the form above. For an active production issue, choose Emergency NOC Triage and include the affected service and impact so our engineers can prioritize your request.
Can we establish a shared Slack or Microsoft Teams bridge?
Tell us how your team prefers to collaborate. We can discuss dedicated communication channels as part of your enterprise support arrangement.
Can SymHost help during an active outage on another provider?
Our team can review your current setup, available backups, and recovery options to help plan a migration. Select Emergency NOC Triage and describe the incident. Never include passwords or private keys in your inquiry.
How does a white-glove migration work?
We review your workloads, agree on a migration plan, validate the new environment, and coordinate the final cutover. Availability, cost, and downtime requirements are confirmed with you before work begins.
Can we sign a custom NDA or Data Processing Agreement?
Select the NDA option in the form and describe your compliance needs. Our team will review the appropriate agreement before you share confidential architecture details.