{"title":"SymHost Website Changelog","scope":"Website updates; not infrastructure deployment releases","releases":[{"id":"our-story","number":"07","date":"2026-11-06","badge":"LATEST UPDATE","title":"A New Chapter: The SymHost Story","description":"A dedicated place to explore the ideas behind SymHost, from a simpler hosting experience to the engineering principles guiding the platform.","categories":["Company","Website"],"href":"/our-story","sections":[{"title":"Added","icon":"add_circle","items":["Six-chapter visual journey with direct chapter navigation.","Custom infrastructure illustrations for compute, connectivity, and automation.","Engineering values and perspectives from architecture, operations, and support."]},{"title":"Connected","icon":"link","items":["Our Story is available under Resources and in the Company footer.","Service cards connect the story to hosting, cloud, learning, and expert help.","A responsive timeline adapts from desktop to smaller screens."]}]},{"id":"learning-hub","number":"06","date":"2026-11-06","title":"Learn with Us: Guides & a Practice Console","description":"A learning hub for cloud hosting, workflows, WordPress migration, domains, and everyday operations, with practical written guides and an interactive orientation.","categories":["Learning","Website"],"href":"/learn","sections":[{"title":"Learning Tools","icon":"school","items":["Six searchable runbooks with category filters and expandable checklists.","Four-chapter orientation with play and pause controls.","Downloadable infrastructure checklist and copyable chapter notes."]},{"title":"Hands-On Practice","icon":"terminal","items":["Local deployment simulation with region selection and reset controls.","Distinct previews for dashboard, automation, migration, DNS, and security topics.","Practice mode creates no real resources and resets on refresh."]}]},{"id":"expert-services","number":"05","date":"2026-11-06","title":"Expert Services & Project Scoping","description":"A clearer way to explore migration, architecture, performance, security, automation, and recovery help before starting a project.","categories":["Expert Services","Website"],"href":"/hire-expert","sections":[{"title":"Service Discovery","icon":"engineering","items":["Six service areas and four infrastructure specializations.","Project, part-time, and sprint-based engagement options.","Service and specialist selections prefill the project inquiry form."]},{"title":"Project Intake","icon":"assignment","items":["Structured inquiry for project context, timeline, engagement, and NDA requirements.","Email draft handoff for review before sending an inquiry.","Available at both /hire-expert and /hire-an-expert."]}]},{"id":"navigation-scroll","number":"04","date":"2026-11-06","badge":"FIX","title":"Smoother Navigation Between Pages","description":"Updated the root document to declare its smooth scrolling behavior so route transitions can handle scroll restoration correctly.","categories":["Navigation","Website"],"href":"/","sections":[{"title":"Fixed","icon":"build","items":["Added the smooth scrolling data attribute required by the installed Next.js version.","Addressed the missing scroll behavior attribute warning during navigation.","Retained smooth scrolling for in-page anchor links."]}]},{"id":"support-workspace","number":"03","date":"2026-11-06","title":"A Dedicated Support Request Workspace","description":"A chat-style workspace to organize infrastructure questions and production issue details before sending them to the support team.","categories":["Support","Website"],"href":"/support","sections":[{"title":"Request Tools","icon":"support_agent","items":["Local message drafts with quick support topics and pause/resume controls.","Downloadable request transcript and email draft handoff.","Emergency incident action prepares an email with impact and service details."]},{"title":"Support Channels","icon":"forum","items":["Specialist routing for systems, applications, databases, and security.","Alternative email, callback inquiry, collaboration, and knowledge-base paths.","Drafts are local; a live chat service is not connected."]}]},{"id":"about-symhost","number":"02","date":"2026-11-06","title":"Meet SymHost: A Refreshed About Us Page","description":"An expanded introduction to SymHost's products, engineering disciplines, infrastructure approach, and open-source foundations.","categories":["Company","Website"],"href":"/about","sections":[{"title":"Company & Infrastructure","icon":"groups","items":["Product portfolio cards connected to existing hosting and domain pages.","Team discipline cards with custom infrastructure artwork.","Hardware, connectivity, and engineering principle sections."]},{"title":"More to Explore","icon":"explore","items":["Open-source section with an illustrative configuration panel.","Responsive layouts for desktop, tablet, and mobile.","About Us is accessible from the Resources dropdown."]}]},{"id":"contact-redesign","number":"01","date":"2026-11-06","title":"A More Direct Path to the Right Team","description":"A redesigned Contact Us page brings architecture, migration, support, and security inquiries into a shared SymHost experience.","categories":["Support","Website"],"href":"/contact","sections":[{"title":"Inquiry Experience","icon":"mail","items":["Specialized contact cards select the appropriate inquiry department.","Interactive budget, workload, and escalation controls.","Architectural brief and optional NDA request included in the email draft."]},{"title":"Practical Connections","icon":"hub","items":["Support sidebar, regional location cards, and expandable FAQs.","Direct email links for support, enterprise, and compliance inquiries.","Email drafts open for review; inquiries are not submitted automatically."]}]}]}